Where is your service area?
Our maintenance teams are available in most areas of London. However, we are expanding our team and the area we cover every day so if you are not sure, try giving us a call. We’ll confirm in seconds.
Visit the link below to see our service areas.
Do I need to be at home when you arrive for the job?
That’s entirely up to you! If you’ve got other things to do, just let us know how we can get access to your home. Some customers provide a garage or door code, others leave a hidden key outside. Let us know when you book online or when you call-in your request. Whatever works for you will work for us! Just let us know what method you’re most comfortable with.
Do you work in homes that have pets?
Yes, we do! When you set up your online booking, please let us know the name and species of your pet and anything we need to know to make sure our technician knows what to do while she or he is in your home.
What if I’m not happy with the work you do for me?
Our reputation is our most valuable asset, so we offer a 100% satisfaction guarantee. If you’re not satisfied, please contact us, and we’ll make it right.
How long will it take to clean my home or commercial facility?
Our time on-site will be based on the level of cleaning you select and the extras (if any) you order. We ensure and guarantee the quality of our service. If you aren’t satisfied, we’ll come back and make sure to address your concerns. 85% of our customers are repeat customers.
How do I re-schedule or cancel a booked cleaning?
Rescheduling or cancelling is one click away. Or simply call us at or email us and we’ll update your booking. It just takes a few seconds and we’ll send you an updated booking confirmation. Our email service reminders can include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking within pre-established periods prior to each service.
Can I set up repeat visits?
Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our home cleaning savings on our Live Pricing & Real-Time Booking Pages.
How can I pay you?
We accept VISA, Mastercard, American Express, and Discover through our convenient Live Pricing & Real-Time Booking Pages. Book online or call us. We also accept cash or cheque at the time of service.
